Privacy Policy

Effective Date: October 2019

Who we are

This website is owned and operated by Steven D. Taylor, owner of the Steven D. Taylor / Trajan Studio brand (“Steven D. Taylor / Trajan Studio,” “us,” “we,” and “our”). This Privacy Policy describes how Steven D. Taylor / Trajan Studio collects, uses, and shares information that is collected about you through our websites, including www.stevendtaylor.com, www.trajanstudio.com, and the services offered on the websites (collectively the “Website”). It also describes how we protect the security of your information and how you can contact us about our privacy practices. If you have any questions or comments regarding this Privacy Policy, please contact us at steven@trajanstudio.com.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Analytics

Google Analytics is used for internal purposes only so that we can better serve our online visitors and understand how to improve future designs/layouts of our website address https://stevendtaylor.com

Who we share your data with

No one. We hate spam just as much as you do. We only collect information about you during the checkout process on our store and run the transaction(s) securely via a PayPal.com business account.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders. We do not keep credit card numbers anywhere in our databases.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

We will also store comments or reviews if you choose to leave them.

How We Protect Your Personal Information

Personal Information. We use industry-standard physical, technical, and administrative security measures and safeguards to protect the confidentiality and security of your personal information. When you enter sensitive information such as a credit card number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). However, since the Internet is not a 100% secure environment, we cannot guarantee the security of any information you transmit to us.

Website Content. It is your responsibility to protect the security of your account and login information. Please note that content that you store or transmit through the Website or services, or e-mails and other communications you send to us, are not encrypted. You should not assume that your content will be kept private, and we strongly advise you not to communicate any confidential information through these means.

Payments

We accept payments through PayPal, Mastercard, Visa, and Discover. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Questions and How To Contact Us

If you have any questions, concerns, or suggestions regarding our Privacy Policy or otherwise need to contact us, please Contact Us, email us at steven@trajanstudio.com, call us at (276) 706-1134, or contact us by US postal mail at the following address:

Steven D. Taylor / Trajan Studio:
677 Sherman Place
Kingsport, TN 37660